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In light of reports of difficulty managing "anti-maskers", the DDBIA is offering a FREE Conflict De-Escalation Workshop via Zoom, where you and your staff will receive instruction on how to self-regulate in conflict situations and “lower the temperature,” developing assertion skills to employ in confrontational exchanges. 


The workshop will be facilitated by Evan Hoffman of the Canadian International Institute of Applied Negotiation and held virtually on Monday, March 15 from 5:00 pm - 6:30 pm. There will be a video to watch in advance which you can also share with your staff. 


Please click the button above to sign up, as spaces are limited to 20 participants and this workshop will not be recorded

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