Customer-Friendly Parking Policy

Downtown Duncan strives to be a customer-friendly parking environment; therefore providing many options for visitors to the downtown.

The City of Duncan is 100% customer-friendly and has a customer-friendly parking policy. If you are issued a ticket while shopping or using downtown services, you can phone City Hall reception (250-746-6126) to have it cancelled or drop by in person at 200 Craig Street.

However, if you are a merchant, business owners, employee, student, or resident of downtown Duncan, we ask that you not park in the "Customer Parking" spots. There are many options for long-term parking within a short walk of the downtown. See Pay Parking for more details or contact City Hall.


The City of Duncan provides Commissionaires for parking, traffic control, Bylaw Enforcement, and security. You may see them around town in their smart blue uniforms. These gentlemen are friendly ambassadors for the City of Duncan but also work closely with the RCMP to ensure a safe environment for visitors and residents alike.